What we don’t do
The junk-car industry has a reputation problem, and most of it comes down to bait-and-switch behavior at pickup. Here’s what we explicitly don’t do:
- We don’t lowball at pickup.The offer number is binding unless the car is materially different from what was described. “The engine sounds rough so we’re paying $200 less” isn’t a thing that happens with us.
- We don’t add tow fees.Tow is included. Period. If a buyer tells you the offer is $X but they need to deduct $Y for tow, they’re not us.
- We don’t buy with a fake bill of sale. Every transaction has real, signed paperwork. State DMV paperwork. Notarized when your state requires it. No “just sign the keys over and we’ll handle everything later.”
- We don’t sell your data.The information you submit is used to generate your offer, route the pickup, and follow up if you didn’t accept. It doesn’t get sold to lead-buying companies.
Read our full breakdown on junkyard scams to avoid if you want the complete picture before submitting anywhere.